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Are We Gracious Guests?
There’s a strange thing that happens when you’ve spent enough time working in hospitality. You stop being a normal guest. You walk into a bar, café, or restaurant and before you’ve even sat down, your brain is already at work. You notice the lighting. You hear the playlist. You clock the flow of the room, the staff movement, where the side station is, how the space feels. You are consciously not trying to judge. You are just wired this way now. And that is usually where the p

Aslam Zainal
Feb 114 min read
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